------------------------------------------- FAQ ---------------------------------------
Q1: Do I still need to pay custom fee?
A1: If you choose shiping from ES, there will not be tax fee more. If you choose shipping from CN, the order price doesn't include custom tax fee. Different countries have different custom rules. After we hand your package to the shipping carrier, the carrier will adjust the declaration based on your local custom policies.
Q2: What is the version of items' ?
A2: Please look carefully at the title of product, if it says Global Version, then it is official global version with global firmware. It supports google play and multiple languages.
Q3: How can I get other discounts?
A3: A. Get the store coupons on store home page; B. Contact with us to get more information about daily promo codes.
Q4: How to track my logistic information?
A4: If you choose the aliexpress standard shipping, then you can check the tracking information on this site https://global.cainiao.com/ ; if you choose the DHL, more detail information please contact with customer service
Postcode: 35000-35999 and 38000-38999 belong to the region Canary Islands, not Spain. Please do not choose shipping from ES, we can not deliver you.
IF YOUR AIRDOTS DOESN'T SHINE ON ONE SIDE
Please look at this vedio and do like it said *Due to different versions,there will shows "Redmi" or "MI" on the charge box. We usually send "MI" version. Please understand.
Real photo of Global version
Redmi Airdots S--Wireless bluetooth earphone
Weight: 4.1g(Each earphone)/35.4g(Total)
Bluetooth: Bluetooth 5.0 HFP/A2DP/ HSP/AVRCP
Battery: 40mAh(Each earphone)/300mAh(Case)
Charging Time: 90 min(Earphone)/120min(Case)
Connection distance: 10m
Light & Fast
*Voice control maybe not available on your phone.It depends on different phones.Do not mind it.
True wireless; simple and comfortable
Automatically connected,use while wearing,perform yourself with it.
The latest generation Bluetooth 5.0
Bluetooth 5.0 chip have been built in.Faster and more stable.
Clearer and more pleasant
7.2mm moving coil unit,DSP for noise cancellation
3 earplus packed in
You don't have to worry about falling off of it. We have three models of earplugs to meet your higher requirements for closeness and firmness. Even when you run, punch and listen to music on the journey, you can walk steadily.
12h using with case.
play or pause music,listen or refuse phone calls,and more.
Smarter voice control
Q: I have two phones, can Redmi AirDots S connect two phones at the same time? A: Redmi AirDots S cannot connect two phones at the same time and does not support one for two. Q: Can my Redmi AirDots S connect with Xiaomi Bracelet or other Bluetooth bracelets? A: Not supported, because the headset and the Bluetooth bracelet belong to the receiving terminal device, so they cannot be connected to each other. Q: Is my Redmi AirDots S waterproof? A: The headset can achieve IPX4 waterproof rating, and the charging case is not waterproof. Q: Will my Redmi AirDots S automatically shut down? A: If the headset is outside the charging case and is not connected or operated, it will automatically shut down in about 5 minutes. Q: Can I adjust the volume via Redmi AirDots S? A: The headset itself cannot adjust the volume, it needs to be adjusted through the phone. Q: Does my Redmi AirDots S support third-party language chat and voice input? A: Supported by iOS system, Android system uses mobile phone microphone by default during voice input. Q: Are my Redmi AirDots S dual-channel headphones? Q: Redmi AirDots S uses Realtek RTL8763BFR Bluetooth chip and supports dual-channel stereo. Q: Is my Redmi AirDots S stable when talking, listening to music or gaming? A: The connection is stable. If there is a large number of Wi-Fi connections, 4G signals, high-power electrical appliances, etc. that interfere with use, it may appear to be stuck or intermittent. Q: 10 meters away from the phone, can I also use Redmi AirDots S to control music, call and other functions? A: Yes, the connection distance of Redmi AirDots S can be up to 10 meters in a barrier-free open environment. Q: When two headphones are used at the same time, how long does the game play delay? A: Affected by the use environment, network, and phone codec speed, it will cause different degrees of delay when the mobile phone transmits audio data to the headset. Q: How do I see the power of my Redmi AirDots S? A: Support to check the earphone power on Apple phones and Android phones, and only display the main earphone power. Q: Can't charge the left and right headphones? A: First check whether the charging box is charged, check whether the charging pin of the charging box is sunk, and whether the charging contact point of the headset is dirty; If you still can't charge, please contact customer service.